SHIPPING POLICY
Shipping Policy
Thank you for shopping with Trimpro Hub. We are committed to delivering your order as quickly and efficiently as possible. Please review our Shipping Policy below.
Order Processing
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Orders are processed within 1–3 business days after payment is successfully received.
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Orders are processed Monday through Friday, excluding weekends and public holidays.
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During peak periods or promotional events, processing times may be slightly longer.
Shipping Times
Estimated delivery times are as follows:
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Domestic Orders: 3–7 business days
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International Orders: 7–21 business days
Delivery times are estimates and may vary depending on your location, customs processing, weather conditions, or carrier delays.
Shipping Costs
Shipping charges are calculated at checkout based on your delivery location and the shipping method selected.
From time to time, Trimpro Hub may offer free shipping promotions, which will be clearly indicated on our website.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number (where available) so you can monitor the progress of your shipment.
Incorrect Shipping Information
Please ensure that your shipping address is accurate before placing your order.
Trimpro Hub is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.
Lost or Delayed Shipments
If your order has not arrived within the estimated delivery period, please contact us. We will work with the shipping carrier to investigate and help resolve the issue.
Damaged Packages
If your order arrives damaged, please contact us within 7 days of delivery. Include your order number and clear photos of the damaged item(s) and packaging so we can assist you promptly.
Customs, Duties, and Taxes
International orders may be subject to customs duties, import taxes, or other fees imposed by your country's customs authorities.
These charges are the responsibility of the customer and are not included in the purchase price or shipping cost unless otherwise stated.
Order Changes and Cancellations
Orders may be changed or canceled only before they have been processed for shipment.
Once an order has been shipped, it cannot be canceled. If eligible, you may request a return in accordance with our Return & Refund Policy.
Contact Us
If you have any questions regarding shipping or your order, please contact us:
Business Name: Trimpro Hub
We appreciate your business and thank you for choosing Trimpro Hub.